A person, at an address you can write to.
There is no form here, because a form is a place a message goes to wait. Each address below reaches someone who can act on it.
Something wrong, unclear or missing: a scan that did not finish, a finding you think is mistaken, a page that does not say what it should.
support@appscan.shTwenty-five sites, fifty people, fifteen thousand credits a window. Invoices, a plan sized to your organization, and questions about which plan fits before you pick one.
Found something in AppScan itself? Write with what you found and how to reproduce it. We will confirm receipt, keep you updated while we fix it, and credit you if you want the credit.
- · Please do not run denial-of-service tests against the platform.
- · Please do not access, modify or delete data belonging to another customer.
- · Please do not use social engineering against our team or our vendors.
Logos, colours and the words we use for the product are on the brand page. For anything else, the support address reaches the same people.
Brand and press kitMost answers are already written.
Not to keep you away from the inbox: the written answer is usually more complete than the one we would type back.
Or skip the email and run the scan.
Most first questions are answered by the report: a URL, an email, a few minutes.